Privacy Policy

1. Data Controller

Ramen Joe Lda. is the entity responsible for processing your personal data. For any privacy-related questions, you can contact us at: [email protected]

2. Data Collected and Purpose

When you make a reservation, we collect the following personal data: full name, email address, phone number, chosen location (Porto or Lisbon), reservation date and time, number of guests, and optional notes.

This data is used exclusively to: confirm and manage your reservation; send the confirmation email; contact you in case of changes or cancellations.

3. Legal Basis (GDPR)

The processing of your personal data is based on GDPR Article 6(1)(b) — performance of a contract to which the data subject is party, namely the provision of the table reservation service.

4. Data Retention

Your personal data is retained for the period strictly necessary for the provision of the requested service and for the applicable legal period. As a rule, service records are kept for a maximum of 5 years, unless a legal obligation requires a different period.

5. Data Sharing

We do not share your data with third parties for commercial or marketing purposes. We use Google Analytics for website traffic analysis. Data collected by Google Analytics is anonymised and does not allow individual user identification.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Rectification of inaccurate data

• Erasure of your data (right to be forgotten)

• Object to processing

• Data portability

• Restriction of processing

To exercise any of these rights, contact us at: [email protected]. We will respond within a maximum of 30 days.

7. Cookies

This website uses cookies. For more information about the cookies we use, please see our Cookie Policy.

8. Changes to This Policy

This privacy policy may be periodically updated to reflect changes in our services or legal obligations. The date of the last update is indicated at the top of this page. We recommend that you check this page regularly.